FAQ

When you travel, questions are bound to pop up! Here are answers to the most frequently asked questions.


Reservations & payments

When should I make my reservation? Can Good Albania hold a spot on a tour for me?
If you have your heart set on a certain tour at a certain time (and at its current price), we recommend you make your reservation as early as possible—six months to a year in advance is a good rule of thumb. To reserve a place on most tours, a deposit of €150 per person is required.
What happens if I want to cancel?
If you decide to cancel your reservation, you’ll have 72 hours to request a full refund after you put down your deposit, provided it is 45 days prior to departure. After that, you can change your mind at any time and simply switch your reservation to a new tour for just a €50 rebooking fee. You can find full Terms & Conditions here.
What types of payment do you accept?
We support all major credit and debit cards including MasterCard, Visa, American Express, JCB, Discover and Diners Club. We accept also bank transfers.
Can my tour be cancelled if the group is too small?
We guarantee the departure of any group tour with a minimum of two people, though a supplement fee will apply depending on the tour. The max fee applied is of €250 per person.
Do you offer group discounts?
We offer special rates to private groups of 6 or more people.
Do I need a visa to travel to the Balkans?
Who can enter Albania, North Macedonia, Kosovo & Montenegro without a Visa

Citizens of whom countries enter without a visa but with a valid passport:
Andorra, Argentina, Armenia, Australia Austria Azerbaijan, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Denmark, Estonia, Finland, France, Germania, Greece, Netherlands, Hong Kong (China), Hungary, Ireland, Island, Italy, Israel, Japan, Canada, China, Chile, Czech Republic Kosovo, Croatia, Cyprus, Latvia, Liechtenstein, Lithuania, Luxemburg, Malaysia, Montenegro, Malta, Monaco, North Macedonia, New Zealand, Norway, Poland, Portugal, Republic of Korea, Romania, San Marino, Vatican- the Holy See, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Kingdom, United States of America.

Accommodations, Meals & Tour Details

Can I choose from a list of hotels to stay in or do you select the hotels?
We want to make your stay as simple as possible, so picking your hotels is part of what we provide. Our team not only scouts out local hotels, but also handles all hotel arrangements for the group. To get an idea of the type of accommodations you’ll enjoy, you can see sample hotels on each tour’s itinerary page on the website. The final hotels you’ll be staying in will be available in your account about 30 days before you depart.
How many travelers are on a tour?
All groups are capped at 12 travelers or less.
What can I expect for meals on tour? Can you accommodate special meal requirements?
On tour, included meals typically take place at local restaurants and include three courses served with beer or wine. Food allergies, needs, or preferences shouldn’t keep you from seeing the world. Just notify us of any dietary restrictions when you book and we’ll make sure that your Tour Director is made aware and can provide options for you.
Are children allowed on your tours?
Children are more than welcome to join! Travelers must be at least six years old at the departure date for most tours. Exceptions include Albania Highlands Experience, which have a minimum age of twelve years old. For Private or Customized Tours, the minimum age is three years old
Are your tours good for solo travelers?
Yes! No matter which of our tours you pick, when you go solo, you’ll have your Tour Director and fellow travelers to keep you company.

Need help?

Whether you’re looking to narrow down the destinations that have caught your eye, or you’re prepping for your fifteenth tour, we’re here every step of the way.


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